Privacy Policy

1. Introduction

Ceohost Technologies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our hosting services.

Please read this policy carefully. By using our services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Billing information (credit card numbers, bank account details)
• Account credentials (username, password)
• Domain registration information
• Support ticket communications

Automatically Collected Information

When you use our services, we automatically collect:

• IP address and geographic location
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website addresses
• Server logs and access records

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and send billing notices
• Respond to support requests and inquiries
• Send service-related communications
• Detect and prevent fraud and abuse
• Comply with legal obligations
• Analyze usage patterns to improve user experience

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, data hosting, email delivery)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with merger, acquisition, or sale of assets
• Domain Registries: With domain registries as required for registration

5. WHOIS Data

Domain registration requires certain information to be made publicly available via WHOIS lookup. We offer free WHOIS privacy protection (when available) to mask your personal contact details from public view.

6. Data Security

We implement appropriate security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure data centers with physical and electronic access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Upon account termination, we will delete or anonymize your data within 90 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@ceohost.in.

9. Cookies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.

10. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our website.

14. Contact Us

For privacy-related questions, contact:

Ceohost Technologies
Data Protection Officer
Email: privacy@ceohost.in